Hamilton venue wins award for best visitor experience

Lanarkshire venue, Holiday Inn Express in Hamilton, picked up the John Brinkins Award for Best Visitor Experience at the prestigious Lanarkshire Business Excellence Awards.

Now in its 25th year, the awards shine a light on the Lanarkshire businesses community giving organisations and individuals the chance to showcase their recent successes and achievements.  

Sponsored by VisitLanarkshire the John Brinkins Award for Best Visitor Experience is aimed at businesses, irrespective of size, which show outstanding commitment to the wider vision of the Lanarkshire Area Tourism Strategy.




Judges commented on the Hamilton venue’s commendable approach to customer service, with the popular hotel even ranking in the top five of all UK Holiday Inn Expresses for its guest satisfaction. Holiday Inn Express Hamilton – a popular meeting space which can cater for up to 60 delegates per event - was honoured for its achievements at a sparkling ceremony held in Motherwell Concert Hall.

More than 300 people from across the Lanarkshire business community attended, and the evening was hosted by STV’s David Farrell.



The full list of winners for the Lanarkshire Business Excellence Awards 2018 are;

  • Excellence in Customer Service sponsored by Healthcare Environmental Group -Excel Vending Ltd
  • Lanarkshire Community Impact sponsored by Roadbridge UK - Healthy Valleys
  • Lanarkshire’s Family Business sponsored by City Facilities Management Ltd -Masonry Solutions Ltd
  • Lanarkshire’s Best New Business sponsored by Clyde Gateway - Red Bus Bistro Co Ltd
  • Developing Lanarkshire’s Young Workforce sponsored by North Lanarkshire’s Working - Ingen Technical Services
  • Lanarkshire’s Best Food & Drink Provider sponsored by Scotland Food and Drink - MacDuff 1890 (PR Duff Ltd)
  • Lanarkshire’s Best New Product or Service sponsored by Business Gateway- Mage Control Systems Ltd
  • John Brinkins Best Visitor Experience sponsored by Visit Lanarkshire - Holiday Inn Express Hamilton
  • Lanarkshire’s Best Business (0-25 employees) sponsored by Highlander International Recycling - The Optical Factory
  • Lanarkshire’s Best Business (26 employees or more) sponsored by UK Steel Enterprise Highlander International Recycling
  • Special Recognition Awards sponsored by Media Scotland - George Bell – The Bell Group

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