Westerwood’s conference suite awarded gold status
The Westerwood Hotel & Golf Resort, part of QHotels, has started 2017 on a high after retaining VenueVerdict’s Gold Standard Accreditation for its conference facilities. This is the fifth consecutive year the Lanarkshire venue has retained the award, which is based on scores given by customers.
The title is awarded by BDRC Continental, the UK’s largest independent research agency, and takes into consideration the likelihood of customers recommending the venue. As part of the scheme, researchers at BDRC Continental analysed more than 16,000 responses for 360 participating hotels in the UK and Ireland.
The Westerwood Hotel & Golf Resort has a wide range of conference and event options, offering complete flexibility with a focus on providing a personalised service.
In addition to its ten conference and event suites, delegates can take advantage of the award winning Flemings Restaurant, the recently refurbished spa, full leisure facilities and the 18-hole golf course designed by Seve Ballesteros.
Paul Bray, General Manager at QHotels, said: “This is an outstanding result for the hotel and the group. It’s particularly meaningful because the awards come direct from our conference customers.
“At the Westerwood we strive to deliver consistently excellent levels of service that go beyond client expectations and the fact that we retained the accreditation for so long is a demonstration of that consistency. It’s also an indication of the extent to which our teams live and breathe exemplary service, every single day of the year.”
For more information on Lanarkshire’s premier meetings and events spaces, check out our dedicated venues listing page.