Want to improve your customer service skills and learn about Lanarkshire?

Whether you are currently employed and want to learn more about how to deal with people, or you are looking for a job and want to add to your CV; BeLanarkshire is a quick and easy way to upskill yourself or your staff at no cost.

BeLanarkshire has been developed by the Lanarkshire Area Tourism Partnership (ATP). This online training module has been designed to help you carry out your role as an ambassador. It will ensure that you are aware of the part you play, both as an individual and as part of a team in building the profile of tourism in Lanarkshire. It will also explore some of the essential knowledge and skills required to carry out this very important role effectively.

Participation in the module is free of charge. The module takes around two hours to complete and can be done over several sessions, just log in when you get some spare time.

Module Access

The BeLanarkshire online module has been designed to help you carry out your role as an ambassador for Lanarkshire when working with members of the public. This easy to follow module will help you develop the skills and knowledge required to carry out this very important role effectively.

Complete the details below to get started.